On April 8, Epic announced that its customers are the first to share medical records with the Social Security Administration (SSA) via the Trusted Exchange Framework and Common Agreement (TEFCA) network.

According to Epic’s news release, secure electronic exchange helps SSA make benefit determinations typically up to 50 percent faster, streamlining the process for Americans with disabilities. In February, SSA announced that it had joined the TEFCA network to improve the processing of disability decisions.

The first set of Epic customers to connect to SSA through TEFCA includes: 

• AltaMed (Los Angeles, CA) 
• Citizen Potawatomi Nation Health Services (Shawnee, OK) 
• Overlake Hospital Medical Center (Bellevue, WA) 
• Saint Francis Health System (Tulsa, OK) 
• Valleywise Health (Phoenix, AZ) 

Epic customers have shared more than 11 million records with SSA over the past 15 years through networks such as Carequality and the eHealth Exchange, Epic noted. “These exchanges helped nearly 500,000 people in 2025. With TEFCA, Epic’s customers have connected an additional 13 hospitals and 374 clinics.”

The MetroHealth System (Cleveland, OH) and OCHIN (Portland, OR), two of the first Epic customers to connect with SSA, have reported significant benefits for their patients, Epic highlighted.